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14/11 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:39 Applications:18 Rec. Actions:Recruiter Actions:11

Executive - Customer Support (0-1 yrs)

Delhi NCR Job Code: 243179

- Opportunity to make a positive impact

- Work within a company with a solid track record of success

- Great work environment

Our Client is licensed to issue Digital Signature Certificates. We provide Digital Signature Certificate(DSC) and solutions related to digital signing. Digital Signatures are a statutory requirement for many government applications today.

The Job

Roles and Responsibilities :

- Update and maintain customer information in the database.

- Provide customers with all the information that they require.

- Keep track of customer accounts by recording their account information and the issues they have reported.

- Handle customer complaints actively and ensure their resolution on time.

- Review customer accounts for any changes.

- Resolve customer complaints on time and ensure the quality of services is maintained.

- Handle changes in policies of the company and explain them to the customer.

Ideal Candidate :

Key Skills:

- Must know anyone languages- Telugu, Malayalam, Tamil, Kannada

- 0-2 years experience in customer handling.

- Freshers can also apply.

- Basic Computer knowledge.

- Should be a team player.

- Must be knowing Hindi/English as an alternative language.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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