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02/08 Siddhi Shivgan
Talent Acquisition at GM Infotech

Views:9 Applications:9 Rec. Actions:Recruiter Actions:0

Executive - Customer Support (0-1 yrs)

Mumbai Job Code: 226587

JOB TITLE : CUSTOMER SUPPORT EXECUTIVE -CONTACT CENTER

Job Description :

Aim of Position - To provide services to investors by resolving their queries and grievances

Key Accountabilities :

1. investor service done through inbound telephone calls and Over the Counter visits

2. Ensuring that all responses given to investors complete and accurate so that repeat cases are avoided

3.Keeping track of DD request process & receipt with Client Relations

Skills Required :

1. Basic Computer Skills and Excellent English Communication

Reporting Relationship - Team Leader

Location - Vikholi (Mumbai)

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