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09/06 Rajshree
Recruiter at TalentGenie

Views:25 Applications:21 Rec. Actions:Recruiter Actions:0

Executive - Customer Success (0-2 yrs)

Goa Job Code: 162065

Job Description :

- Being the main point of contact between the company and a number of named accounts

- Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support

- Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base

- Gauge customers- levels of engagement with the company and provide feedback to the other teams regarding product and service improvements

- Collaborate closely with team members to support renewals and expansion opportunities

Qualifications :

- Prefer graduates or postgraduates

- Comfort in a startup environment we move quickly and wear many hats in a dynamic environment

- 0-2 years experience in Customer Success, Relationship Management, Account Management, or similar role

- Good communication skills, and comfortable to speak in English and Hindi

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