Executive - Customer Success (0-2 yrs)
Job Description :
- Being the main point of contact between the company and a number of named accounts
- Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support
- Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base
- Gauge customers- levels of engagement with the company and provide feedback to the other teams regarding product and service improvements
- Collaborate closely with team members to support renewals and expansion opportunities
Qualifications :
- Prefer graduates or postgraduates
- Comfort in a startup environment we move quickly and wear many hats in a dynamic environment
- 0-2 years experience in Customer Success, Relationship Management, Account Management, or similar role
- Good communication skills, and comfortable to speak in English and Hindi
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
