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21/09 Tanya
Entrepreneur at SSV HR Services

Views:4 Applications:4 Rec. Actions:Recruiter Actions:1

Executive - Customer Services - Food & Beverage (1-3 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 234880

We're Hiring Customer Services Executive for Food & Beverage Company !!

Call / Whatsapp: 9773322877 | 9769106910

Qualification: Any Graduate

Experience: 1 yr -2 yrs Customer Services Voice Exp

Shift Timing: Day shift - 10 am - 7 pm

Salary Range: Rs. 20,000 to Rs. 25,000 Inhand

Job Location: Bhandup West

Gender: Only Female

Skill Required: Excellent Verbal & Written Communication Skill

Role & Responsibilities :

- Booking & recording 'Direct Consumer' orders received via all sales channels (Whatsapp, Email, Website, Call)

- Co-ordinating with the production, dispatch & delivery team to ensure timely and accurate delivery of orders

- Providing status updates regarding booked orders to customers and ensuring 100% client satisfaction

- Understanding the cheese business thoroughly after training and gaining in dept knowledge about all our products and their applications

- Building and maintaining relationships with key customers

- Resolving customer complaints quickly and efficiently

- Keeping customers updated on the latest products in order to increase sales

- Submitting weekly & monthly MIS reports

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