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07/05 HR@Sana
Central Hiring Head at Sana Search International

Views:4 Applications:8 Rec. Actions:Recruiter Actions:1

Executive - Customer Service/Voice Process - IT (0-3 yrs)

Gurgaon/Gurugram Job Code: 212098

Hiring For Customer Service Executive | Voice Process. Kindly share you CV on 9311350356

Job description :

- Wipro is hiring freshers with excellent communication (Work from Office)

- Only Graduates/Post graduates can apply (B.A,,, BBA, M.A,,, Btech).

- Fully Vaccination is mandatory.

Roles & Responsibilities :

- Managing incoming calls and customer service enquiries

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.

- Meet Customer service call handling quotas.

- Provide accurate, valid and complete information by using the right method and tools.

- Fluent Communication skills is utmost priority

- Must be comfortable with rotational shifts.

- 5 days working with 2 rotational week off.

- Cab Facility will be provided only for night shift (odd hours)

- Candidate must be fully vaccinated and comfortable for WFO.

- Must have Excellent communication skills.

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