Executive - Customer Service - Voice Process - BPO (1-3 yrs)
BPO Voice Process
- The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
- He/She must show the willingness to learn new things every time and then.
- Must discuss every matter with its supervisor or team leader to get any issue sorted
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
- We are Hiring for QConnect company ( AIRTEL BLACK PROCESS)
Experience : 1+ years in voice process
Educational qualification : Only Graduates
Salary : 2.4-3.6 LPA
Location : Secundrabad, Ranigunj
Nature of work : Work from office
Working Shift : Rotational Shift, Rotational week off
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