HR Recruiter at Smart Fusion Coporate Solution
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Executive - Customer Service/Voice Process (1-3 yrs)
We are seeking a skilled and enthusiastic Voice Process Executive to join our team.
- The ideal candidate will be responsible for handling incoming and outgoing calls in a professional manner, addressing customer inquiries, resolving issues, and providing exceptional customer service.
- The Voice Process Executive will also be required to accurately document all interactions and escalate complex issues to the appropriate department.
- Handling customer queries
- Making cold calls
- Maintaining end to end data
- Mode of accomplishing targets
