HR Consultant at SSV HR Services
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Executive - Customer Service - Voice & Chat Process - eCommerce (1-5 yrs)
WORK FROM HOME
Industry : E-commerce
Profile: Customer Service Executive
Qualification: HSC / Any Graduate / Post Graduate
Male or Female both can apply
Good Communication Skills
At least 1 year of experience in Customer Service ( Voice )
Laptop will be given by the company
Role and Responsibility:
- Answer incoming calls and reverting customer on social media platform in an efficient manner
- Identify customer questions, concerns, and overall needs
- Provide accurate answers and solutions to customer queries
- Address customer complaints in a compassionate and patient manner
- Develop professional relationships with ongoing customers through excellent customer service
- Follow-up with callers on complaint and/or question resolution status
- Follow company communication procedures, policies, and guidelines at all times
- Perform each duty above with our customers- satisfaction as the number one prior
FIXED DAY SHIFT
Contact or Whatsapp Priyanka on 8879437943
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
