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11/05 Dolly
HR Recruiter at Freelance

Views:16 Applications:9 Rec. Actions:Recruiter Actions:1

Executive - Customer Service - Stock Broking Firm (1-3 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 212762

Customer Service Executive - Mumbai - Leading Stock Broking Company

We are Looking for Customer Service Executive at Mumbai with Leading Broking Firm

Profile : Customer Service Executive

Location : Mumbai (Kanjurmarg / Airoli)

Experience : Fresher / min 1+ yrs Exp

Salary : As per industry norms

Education : Non IT Graduate (Any Stream) with knowledge of financial markets.

Job Profile :

1. Handle customer inquiries both telephonically (Inbound / Outbound) / email / Whatsapp / Web Chat.

2. Manage and resolve customer complaints.Provide customers with product and service information.

3. Enter new customer information into system.

4. Update existing customer information .

5. Order placements on behalf of clients.

6. Follow up customer calls where necessary.

7. Meeting with clients.

8. Provide Research related information using available resources, etc.

9. Achieving the Business target assigned in Terms of, generating revenue, activating clients, enhancing, & upgrading the client relationship (Detailed KPIs will be communicated)

Dolly Satra | Intact Search | 9930372633

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