Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Service/Sales - Adhesive Manufacturing (1-2 yrs)
- Opportunity within a company with a solid track record of performance
We manufacture adhesive tapes and trade in signage and plastic granules.
The Job - Responsibilities Of Candidates Include :
- Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, Take/Cancel Orders, And Obtain Details Of Complaints
- Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Orders, Forms, And Applications
- Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
- Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation
Ideal Candidate Skills :
- You have at least 1 year experience within a Telesales role, ideally within the Manufacturing industry.
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You pay strong attention to detail and deliver work that is of a high standard