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22/05 Shivani
Senior Consultant at Skyleaf Consultants

Views:90 Applications:24 Rec. Actions:Recruiter Actions:16

Executive - Customer Service - International Voice Process (0-1 yrs)

Delhi NCR Job Code: 273901

Job Description :

- Require candidate for international voice process. 24/7 rotational shift. Flexible for Work from home and Work from office.

- Agent can respond to customer queries in a timely and accurate way. Via phone, email or chat.

- Agent should be able to handle difficult customer effectively.

- Agent can work under pressure.

- Agent should have excellent oral and written communication skill.

- Agent should be very professional in call handling.

- Comfortable for 24/7 rotational shifts.

Experience :

- Agent should have 6month to 1 year experience in international call center.

- We prefer one who has worked on the New Zealand/Australia process.

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