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21/09 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:6 Applications:6 Rec. Actions:Recruiter Actions:4

Executive - Customer Service - Hospitality (1-5 yrs)

Delhi NCR Job Code: 234998

Customer Service Executive 


- Join a market leader within Hospitality

- Leadership Role

- Opportunity within a company with a solid track record of performance

- Our Client is on the leading firm for visa provider from last 10 years in Delhi - NCR region. Working as a team of well-experienced and qualified professionals, we are aware of each rule and strategy to get your visas approved easily.

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate

Skills Required :

- You have at least 1 year experience ideally in Customer Service within Hospitality, Leisure, Travel industry.

- You have prior experience in dealing with Key Accounts.

- You possess solid expertise in Direct Sales and Enterprise Sales.

- Experience within would be a strong advantage.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong team player who can manage multiple stakeholders

- You pay strong attention to detail and deliver work that is of a high standard

- You are a strong networker & relationship builder

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