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23/04 Priyanka Rane
HR Consultant at SSV HR Services

Views:108 Applications:38 Rec. Actions:Recruiter Actions:9

Executive - Customer Service - FMCG (0-5 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 156793

Urgent opening for Customer Service Executive !!!


Location : Bhandup

Qualification: HSC / Graduate

Freshers are welcome

Excellent Communication Skills ( Verbal and Written )

Any experience will be an added advantage

Job Role:

- Manage incoming phone calls

- Identify and assess customers- needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

Shift Time : 10 AM - 7 PM

Salary : 2.40 Lac + Other Benefits + Huge Incentives

Call or Whatsapp Priyanka - 8879437943

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