Founder at Serving Skill
Views:104 Applications:13 Rec. Actions:Recruiter Actions:0
Executive - Customer Service - FMCG (0-3 yrs)
- Provide best-in class customer service and problem resolution to customer queries over the voice based phone service
- Clarify customer requirements; probe for and confirm understanding for requirements of problem
- Listen attentively to customer needs and concerns; demonstrate empathy
- Update information on system complete and accurate
- Meet Call Quality requirements as outlined via Call Monitoring Guidelines
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
