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25/02 Shekhar
HR at Avani Consulting

Views:17 Applications:0 Rec. Actions:Recruiter Actions:0

Executive - Customer Service - FMCG (0-2 yrs)

Ludhiana Job Code: 112465

Position - Customer Service Executive (Only Male)

Experience - 0-1 year

Salary - 12 - 15k + Overtime

Job location - Ludhiana / Local Candidates Pref.

Openings - 9-10

Line up candidates with good communication skills in English & knowledge of E-mail & MS- Excel.

Responsibilities : 

- Contact potential or existing customers to inform them about a product or service using scripts.

- Answer questions about products or the company.

- Ask questions to understand customer requirements and close sales.

- Direct prospects to the field sales team when needed.

- Enter and update customer information in the database.

- Take and process orders in an accurate manner.

- Handle grievances to preserve the company's reputation.

- Keep records of calls and sales and note useful information.

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