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09/01 Ajay Yadav
Proprietor at All India Solution Services

Views:52 Applications:0 Rec. Actions:Recruiter Actions:0

Executive - Customer Service - FMCG (0-1 yrs)

Ludhiana/Punjab Job Code: 105574

Position - Customer Service Executive (Only Male)

Experience - 0-1 year

Salary - 10 - 15k + Overtime

Job location - Ludhiana / Pref. Local candidates

Openings - 9-10

Line up candidates with good communication skills in English & knowledge of E-mail & MS- Excel.

Responsibilities -

- Contact potential or existing customers to inform them about a product or service using scripts

- Answer questions about products or the company

- Ask questions to understand customer requirements and close sales

- Direct prospects to the field sales team when needed

- Enter and update customer information in the database

- Take and process orders in an accurate manner

- Handle grievances to preserve the company's reputation

- Keep records of calls and sales and note useful information

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