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19/02 Abhinethri K S
Recruitment Consultant at Recruitment Firm

Views:73 Applications:46 Rec. Actions:Recruiter Actions:7

Executive - Customer Service - eCommerce (5-10 yrs)

Bangalore Job Code: 147844

1. Attend to customer enquiries on the website

2. Nurture leads and follow up via WhatsApp

3. Maintain WhatsApp groups.

4. Arrange for video calls for customers.

5. Instagram stories - everyday.

6. Provide daily, weekly and monthly sales reports.

7. Achieve sales deadlines.

8. Respond to complaints and issues on time.

9. Assist in reputation management - customer reviews.

10. Close issues within 24 hours

11. Research Competition and submit observation

12. Coordination with present suppliers and raise PO and quality check.

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