HR Consultant at SSV HR Services
Views:179 Applications:74 Rec. Actions:Recruiter Actions:12
Executive - Customer Service - eCommerce (1-5 yrs)
We are pleased to announced that we are hiring for the post of Customer Service Executive in of the leading E-commerce Company.
Location: Dadar ( Prabhadevi )
WORK FROM HOME till pandemic
Qualification: HSC / Any Graduate or PG
Male or Female can apply
Excellent Communication Skills
Need at least 1 year of experience in Voice/Customer Service/E-mail/International BPO and Call Center.
Role and Responsibilities :
- Manage incoming phone calls
- Identify and assess customers- needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Salary: Best in Industry + Attractive Incentives
Reach Ms. Priyanka on 8879437943
OR mail your Cv
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
