Founder at Emploi Consultancy
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Executive - Customer Service/Customer Support - Call center (1-4 yrs)
KEY ACTIVITIES :
- Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services.
- Accurately process and record call transaction using a computer and designated tracking software.
- Offer alternative solutions where appropriate with the objective of retaining customers and clients business.
- Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
- Perform Quality Assurance Feedback as related to quality audits.
- Work with Team members towards compliance of all policies and procedures.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
