20/09
Dhara
HR Manager at QASPL - Quality Application Solutions
HR Manager at QASPL - Quality Application Solutions
Views:84 Applications:20 Rec. Actions:Recruiter Actions:12
Executive - Customer Service - BPO (1-5 yrs)
Job Purpose :
To process applications and verify all documents submitted by the customer via outbound calls. Responsible for verifying documents and maintaining data. Ascertain the verification process as per client guidelines. Liaising with the client and network marketing companies for a smoother business flow.
VLOOKUP, HLOOKUP & PIVOT TABLE EXPERIENCE IS A MUST
Accountabilities :
- Daily processing applications and updating the same in Excel and Database.
- Outbound calling to customers to verify their profile.
- Resolving customer queries.
- Co-ordinate with network marketing companies and clients with respect to different requirements.
- Preparing MIS reports on daily, weekly and monthly basis.
- Data Maintenance
- Coordinating with multiple stakeholders.
Qualification :
- Any Graduate
Job Knowledge, Skills & Experience :
- Good communication skill
- Well versed with MS Office (especially MS Excel and MS PowerPoint )
- Knowledge of MS Access would be added benefit
- Good overall computer knowledge
- Experience with 1 to 2 years
- Well versed with background verification profile if experienced
- Should have Customer Service experience.
Notice Period : Immediate joining
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
