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07/12 Harshit Tamrakar
Owner at Freelance HR Services

Views:68 Applications:22 Rec. Actions:Recruiter Actions:4

Executive - Customer Service - BPO (1-3 yrs)

Pune Job Code: 138482

Urgent Hiring,

We are Looking "Customer Service Executive" for our Pune based client on urgent basis.

Location : Pune

Qualification : Graduation is must

Experience : 0.6-3 years

Salary : Upto 23k CTC

Rotational Shift

5.5 days working,

F2F interview

The Job Role and Responsibilities :

- The primary responsibilities of a Customer Service Executive would be :

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

- Follow up to ensure that appropriate actions were taken on customers requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

Competencies and Skills Required :

1. Good communications skills

2. Ability to listen and active problem solving skills

3. Good interpersonal skills

4. Ability to handle pressure

Note :

- Candidates from Pune or who can relocate to Pune can only apply.

- Mention "Chat process" in Subject line.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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