HR TL at Genetic callnet pvt. Ltd.
Views:43 Applications:7 Rec. Actions:Recruiter Actions:4
Executive - Customer Service - BPO (0-4 yrs)
- Open and maintain customer accounts by recording account information.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintain financial accounts by processing customer adjustments.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.
- Prepare product or service reports by collecting and analyzing customer information.