HR Recruiter at Conneqt Business Solutions
Views:45 Applications:8 Rec. Actions:Recruiter Actions:0
Executive - Customer Service - BPO (0-3 yrs)
- Urgently required Customer Service Executives for Premium processes at CBSL.
- To Answer queries/resolve problems of customers through Inbound.
- Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
- Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
Eligibility Criteria :
- Speak, read & Write English & Hindi mandatory
- Able to communicate confidently and politely, with good speaking skills.
- Awareness on Credit cards.
- Detailed knowledge of intricacies of Banks products and how they compare against competitors.
- Good typing skills (Quality & Speed)
- Ability to handle telephonic conversations
- Good Listening & Comprehension skills
- Should be flexible to work in 24/7 shift