HR Consultant at SSV HR Services
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Executive - Customer Service - BPO (0-2 yrs)
We have an opening for Customer Care Executive in Inbound and Outbound Voice in Domestic Company
Profile : Customer Service Executive
Process : Inbound / Outbound
Qualification: HSC / Graduate / PG
Fresher's are welcome
6 Months - 5 years of experience in any industry would be considered.
Responsibilities :
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Day shift
Salary - 15K -25K + (PF + Gratuity + Medical Facility + Bonus + Attractive Incentives)
Contact or Whatsapp Priyanka on 8879437943 / 9833323999
Mail us your CV
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