HR at Morpheus Consulting
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Executive - Customer Service - BFSI (2-5 yrs)
Job Title:
Customer Service Executive-Mumbai -Goregaon East
Category:
Any Industry
Job Description:
Responsibilities:
Provide clients with information about products/new offerings and enhancements etc.
Resolve client queries and grievances via telephone, email and live chat
Refer unresolved customer grievances to designated departments for further investigation and coordinate with internal departments to resolve client queries
Assist prospective clients in account opening and other related matters
General filing and other related support tasks
Key Skills:
Requirements:
Graduate Degree in Commerce preferred
3-5 years of relevant experience in a broad range of sales support related roles in the financial industry
Good verbal and written communication skills
Able to effectively work under tight deadlines
Manage multiple projects independently and simultaneously
Strong organizational skills and attention to detail
Ability to work in a very fast paced environment
Gender: Male: Mandatory
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
