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14/09 Shruti
Director at S&V Cconsultancy

Views:2 Applications:4 Rec. Actions:Recruiter Actions:0

Executive - Customer Service (2-3 yrs)

Ludhiana Job Code: 176495

Company Name: Keva Kapido

Position: Customer Service Associate - Only Males+ Married Female

Experience - 2-3 years in Sales, BPO, Insurance or similar sector

Salary - 15k - 20k + Overtime

Age: Must be between 27 - 32 years

Job location - Keva Kaipo Industries Pvt Ltd

#18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab 141120 (Local Preff.)

Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.

Responsibilities :

- Contact potential or existing customers to inform them about a product or service using scripts.

- Answer questions about products or the company.

- Ask questions to understand customer requirements and close sales.

- Direct prospects to the field sales team when needed.

- Enter and update customer information in the database.

- Take and process orders in an accurate manner.

- Handle grievances to preserve the company's reputation.

- Keep records of calls and sales and note useful information

Openings - 8-10 (English Mandatory)

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