Executive - Customer Service (2-3 yrs)
Company Name: Keva Kapido
Position: Customer Service Associate - Only Males+ Married Female
Experience - 2-3 years in Sales, BPO, Insurance or similar sector
Salary - 15k - 20k + Overtime
Age: Must be between 27 - 32 years
Job location - Keva Kaipo Industries Pvt Ltd
#18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab 141120 (Local Preff.)
Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company's reputation.
- Keep records of calls and sales and note useful information
Openings - 8-10 (English Mandatory)