HR Consultant at SSV HR Services
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Executive - Customer Service (1-7 yrs)
FMCG Company hiring for Customer Service Profile.
Process: Voice, E-mail and Chat
Location: Bhandup
Qualification: HSC/Graduate /Post Graduate
Only Female can apply
Good Communication Skills
Minimum 1 Year experience in Customer Service Profile.
Job Profile:
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Salary: 3 Lac + Incentives
Contact or Whatsapp Priyanka on 8879437943
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