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07/06 Priyanka Rane
HR Consultant at SSV HR Services

Views:55 Applications:14 Rec. Actions:Recruiter Actions:2

Executive - Customer Service (1-7 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 161815

FMCG Company hiring for Customer Service Profile.

Process: Voice, E-mail and Chat

Location: Bhandup

Qualification: HSC/Graduate /Post Graduate

Only Female can apply

Good Communication Skills

Minimum 1 Year experience in Customer Service Profile.

Job Profile:

- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

- Follow up to ensure that appropriate actions were taken on customers requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

Salary: 3 Lac + Incentives

Contact or Whatsapp Priyanka on 8879437943

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