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20/09 Kokila
HR at V4U HR Solutions

Views:10 Applications:14 Rec. Actions:Recruiter Actions:13

Executive - Customer Service (1-3 yrs)

Bangalore Job Code: 177391

- Managing a team of representatives offering customer support.

- Overseeing the customer service process.

- Resolving customer complaints brought to your attention.

- Creating policies and procedures.

- Planning the training and standardization of service delivery

- Monitoring the work of individual representatives and of the team.

- Conducting quality assurance surveys with customers and providing feedback to the staff.

- Possessing excellent product knowledge to enhance customer support.

- Maintaining a pleasant working environment for your team.

- Customer Support Executive 

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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