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11/02 Passion Gaming
HR at Passion Gaming Private Limited

Views:112 Applications:6 Rec. Actions:Recruiter Actions:2

Executive - Customer Service (1-2 yrs)

Haryana/Panchkula Job Code: 63007

Executive - Customer Service (Telugu)

Good control on Telugu Language Mandatory

Job Summary

- Answer calls, Live Chat & Emails professionally to provide information about products and services, resolve issues & set exemplary standards of service.

- Keep records & recording details of customer transactions, inquiries, complaints, and comments, as well as actions taken.

Responsibilities and Duties :

- Process withdrawal requests, complete KYC & create/complete Zoho task tickets.

- Follow up to ensure that appropriate and timely actions are taken on customers' requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

- Make outbound phone calls to maximize sale/deposit conversion

Required Experience, Skills and Qualifications

Key Skills:

- Extremely good oral communications skills in English and Hindi

- Basic MS Excel, word and email skills

- Ability to listen & solve customer issues

- Good interpersonal and writing skills

- Ability to handle pressure

Note: Telugu language

Job Type : Full-time

Salary : 15,000 to - 18,000/month

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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