Responsibilities :

- Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine how to resolve customer problems

- Provide customer support by phone, email or instant message to business customers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department

- Processes a high volume of customer inquiries of client products and services and resolves a targeted percentage of those inquiries

- Tracks and documents inbound support requests and ensures proper notation of customer problems or issues

- Meets standards of job, such as quality standards, adherence to schedule and average handle time

- May provide guidance and/or mentoring to less experienced associates

Qualifications :

Undergraduate, Graduate and Above

Compensation is best as per market standards !!

Max slab upto 3.12 LPA fixed + incentives + laptop

- conditional WFH

Reach out to : Urvshi Sharma
Contact : 7982537219

What we offer you

- A fantastic range of benefits.

- Great work spaces with dedicated and motivated colleagues

- A broad range of professional education and personal development possibilities

- A variety of career development tools, resources and opportunities

- A work environment built on collaboration, flexibility and respect

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?

Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?

Ans: The candidate can be a Graduate from any of the following: M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, 12th Pass (HSE), BSW

What are the salary requirements for this job?

Ans: The salary range is between 18500 and 32000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Gurgaon, Noida, Delhi.

What is the hiring Process of this job?

Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

This Customer Support Executive is a work from home job?

Ans: Yes,its a Work from Home Job.

How many job vacancies are opening for the Customer Support Executive position?

Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.