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09/09 Rohini Singh
HR Executive at VivaConnect Pvt. Ltd

Views:220 Applications:57 Rec. Actions:Recruiter Actions:24

Executive - Customer Service (0-7 yrs)

Mumbai Job Code: 175883

Roles and Responsibilities:

- Handling inbound and outbound calls to customers and clients.

- Identify the need of consumers, resolve issues and provide solution.

- Maintain good customer relation.

- Maintain records and details of the customer.

Requirements:

- Strong multitasking, Time management

- Good Communication Skills (English & Hindi)

Experience: Fresher (0 to 7 years)

- Rotational shift

- No Night Shift

- One Day Rotational off in a week

- No Sales / No Targets

- Domestic BPO and Inbound process

- 10 days training and certification

- 1 year contract (Not a bond)

Notice period: Immediate to 15 days notice period

Qualification: Undergraduate & Graduate

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