Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Service (0-5 yrs)
- A role that offers a breadth of learning opportunities
- Opportunity within a company with a solid track record of performance
- Fantastic work culture
Our client has successfully diversified its business into other areas of the film industry.
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
- You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong mentor and coach who can build high performing teams
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong team player who can manage multiple stakeholders
