Talent Acquisition at Bayleaf HR Solutions Pvt Ltd
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Executive - Customer Service (0-5 yrs)
Urgently hiring for Customer service profile for an renowned insurance company based at Thane Location
Provide excellent customer support on Inbound calls related to General Insurance or Service related Outbound calls (No Sales target)
- Utilize available knowledge resources and systems to educate the callers and resolve their concerns.
- Accurately document the interactions and ensuring fulfilment of any follow-up commitments.
- Ensure adherence to defined processes and required verbatim
- Undergo periodic trainings and certifications
Jennifer Dsouza
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