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16/06 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:56 Applications:0 Rec. Actions:Recruiter Actions:0

Executive - Customer Service (0-5 yrs)

Mumbai Job Code: 218585

- Opening within a company with a solid track record of success

- Join a market leader within Telecommunications

- A role that offers a breadth of learning opportunities

We are hiring for a Technology & BPM organization, focused on Process Improvement, Cost Reduction, Increasing Revenue & Superior Customer Experience.

The Job :

Key responsibilities areas :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidates :

Key Competencies :

- You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry or Fresher.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong team player who can manage multiple stakeholders

- You are adaptable and thrive in changing environments

- You are highly goal driven and work well in fast paced environments

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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