Manager at Rafox Systems India
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Executive - Customer Service (0-4 yrs)
- Manage large amounts of outbound calls in a timely manner
- Follow communication - scripts- when handling different topics
- Identify customers- needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
