We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. 

- The best CSRs are genuinely excited to help customers. They- re patient, empathetic, and passionately communicative. 

- They love to talk and understand the value of good communication skills. Customer service representative scan put themselves in their customers- shoes and advocate for them when necessary.

- Customer feedback is priceless, and these CSRs can gather that for you. 

- Problem-solving also comes naturally to customer care specialists.

- They are confident at troubleshooting and investigate if they don- t have enough information to answer customer questions or resolve complaints. 

- The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Hiring for below process

Customer service

- For Inbound --

- Good communication skills

- Graduate /Undergraduate both can apply

- Fresher /experience both

- Versant - 4

- Rotational shift and week off

- Salary - for fresher - 15k Inhand + 500 Variable amount

Experience - 16.5k inhand + 500 variable amt

- For Outbound-

- Good communication skills

- 6 months telesales exp mandatory

- Graduate /Undergraduate both

Versant level - 4

Rotational shifts and week off

Salary - 15k + 5k sales linked incentive(Variable Amount)

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