Executive - Customer Service (0-3 yrs)
We have urgent opening for Executives in Bangalore.
Location : Bangalore
Experience : 6 months - 3 Years
Salary: 1.8 to 3.5 Lacs
Function : BPO/Customer Service
Vacancy : 15
Job Description :
Duties and Responsibilities:
1. Answer customer calls courteously to provide information about products and services, arrange consultations and obtain feedback about service
2. Interact with customers by phone, e-mail or online chat medium concerning various queries.
3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, and actions taken.
4. Provide hands on support to process orders, raise invoices, tracking and detailed account management.
5. Flexible with Rotational shifts
1. Excellent oral & written skills in English
2. Should know Hindi and local language.
3. Basic Computer knowledge with MS Office with effective browsing skills
Qualification : Any Graduate
Working Days : 6 Days a Week
Job Nature : Full Time
If you have relevant experience and are interested, please send your CV
Please confirm following :
- your total experience
- your current salary
- Expected salary
- Notice period
- Your location
- Do you have excellent communication skills ?
- Do you know English & Hindi ?