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10/06 Himanshu
Recruiter at Kalp Solutions

Views:27 Applications:9 Rec. Actions:Recruiter Actions:7

Executive - Customer Service (0-2 yrs)

Gurgaon/Gurugram Job Code: 162194

Job Description for Client Services Rep

- Posting of customer payments based on different client's payment files and posting criteria.

- Processing adjustment entries (credit and debit adjustments) from the client exchange file.

- Reviewing payment files for echobacks and correcting the balance where necessary.

- Reviewing, updating and uploading files on client systems.

- Closure of the accounts on the basis of status of the account (PIF/,SIF) and on client request.

- Changing status of the account on the basis of transactions performed.

- Preparing Monthly Reports and Invoices on collection activities.

- Monitor customer account details for non-payments, delayed payments and other irregularities.

- Requesting Client Assistance on accounts on consumer requests.

- QC of Client report and update/change the invoices.

- Updating account information such as customers name, address SSN and other necessary details.

- Analysing business performance in comparison with competition.

- Preparing Financial Reports.

Skills Required : 

- Analysing

- Excel

- Financial

- Communication - written and spoken

- Sharp with numbers

- Presentation

- Good grasping speed

Qualification - B.Com/ M.Com/ MBA (Finance)

Salary Bracket- Negotiable

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