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08/11 Anitha R
Senior Recruiter at Buzzworks business services Pvt LTD

Views:10 Applications:7 Rec. Actions:Recruiter Actions:5

Executive - Customer Service (0-1 yrs)

Navi Mumbai Job Code: 299606

Roles and Responsibilities

- Provide superior customer service in a friendly and knowledgeable manner

- Maintain knowledge of the Bank's products and services and ensure accurate and correct information to customers.

- Take ownership of client complaints/issues, initiating action, following up with respective units and resolving the problem within stipulated timeframe and keeping the clients informed during the process.

- Assist customers with self-service banking.

- Attend and manage customers in an orderly manner in branch lobby for better customer experience and quick service.

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