Senior Recruiter at Buzzworks business services Pvt LTD
Views:10 Applications:7 Rec. Actions:Recruiter Actions:5
Executive - Customer Service (0-1 yrs)
Roles and Responsibilities
- Provide superior customer service in a friendly and knowledgeable manner
- Maintain knowledge of the Bank's products and services and ensure accurate and correct information to customers.
- Take ownership of client complaints/issues, initiating action, following up with respective units and resolving the problem within stipulated timeframe and keeping the clients informed during the process.
- Assist customers with self-service banking.
- Attend and manage customers in an orderly manner in branch lobby for better customer experience and quick service.