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13/05 Shilpa
Talent Acquisition at Golden Red Consulting Pvt Ltd

Views:2 Applications:5 Rec. Actions:Recruiter Actions:4

Executive - Customer Relationship Management - Logistics (4-8 yrs)

Gurgaon/Gurugram Job Code: 213091

We are HIRING for We are HIRING Customer Relationship Executive for one of our clients - an Award-Winning AEO, IATA, MTO, and ISO certified fastest growing logistics company in Asia, based out of Gurgaon.

The ideal candidate will be responsible for planning, organizing, directing; managing, and evaluating the supply chain/logistics operations in an organization. This candidate will be focused and have strong communication skills.

Responsibilities :

- Provide relevant data and analysis to the operations team throughout the supply chain.

- Responsible for harmonizing and monitoring supply chain operations.

- Take responsibility for the success or failure of the material shipping and delivery schedule.

- Responsible for troubleshooting any concerns related to international freight transportation.

- Work with existing transportation suppliers on optimal delivery rate and routing.

- Ensure that internal teams recommend the most advantageous transportation modes, routing, equipment, or frequency.

- Responsible for establishing specific supply chain-based performance measurement systems.

- Direct and follow-up with incoming materials and outgoing finished products to ensure prompt delivery to customers.

- Work with and monitor the efforts of partners in the supply chain to ensure smooth operations.

- Responsible for utilizing logistics IT systems or software to optimize procedures.

- Responsible for planning and tracking the shipment of final products according to customer requirements.

- Responsible for the preparation of appropriate and accurate logistics reports for upper management.

- Monitor deliveries and ensure customer satisfaction.

- Responsible for maintaining accurate logs of all transportation and goods.

Qualifications :

- Excellent conversational skills to engage with prospects and clients over the phone.

- Exceptional cross-organization collaboration.

- Strong communication and interpersonal skills.

- Experience with CRM Software and system functioning is a must.

- High energy and enthusiasm.

- Graduate/ Postgraduate/MBA in Sales and marketing preferred

- 4+ years of experience in Inside Sales and business development roles for domestic & international markets.

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