12/04 Simran Chawla
Hr Executive at Genetic Callnet Pvt. Ltd.

Views:37 Applications:6 Rec. Actions:Recruiter Actions:4

Executive - Customer Relationship - Insurance (1-3 yrs)

Thane Job Code: 70553

- Contacting potential or existing customers to inform them about a product or service using scripts

- Answering questions about products or the company

- Asking questions to understand customer requirements and close sales

- Contact potential or existing customers to inform them about a product or service using scripts

- Answer questions about products or the company

- Ask questions to understand customer requirements and close sales

- Direct prospects to the field sales team when needed

- Enter and update customer information in the database

- Take and process orders in an accurate manner

- Handle grievances to preserve the company's reputation

- Proven experience as telesales representative or other sales/customer service role

- Proven track record of successfully meeting sales quota preferably over the phone

- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

- Ability to learn about products and services and describe/explain them to prospects

- Excellent knowledge of English

- Excellent communication and interpersonal skills

- Cool-tempered and able to handle rejection

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