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07/05 Rajeshree
Propertier at Mars Consultancy & Placements

Views:191 Applications:96 Rec. Actions:Recruiter Actions:11

Executive - Customer Relationship (2-7 yrs)

Pune Job Code: 324616

- Urgent opening for (CRM) Customer relationship executive

- Any graduate

- Pune

- Reporting to management about concerns, feedback, positive sentiments etc.

- Escalating critical issues to top management, coordinate for speedy closure of issues. Efforts to reduce outstanding by weekly review, identifying loopholes and achieve targets Preparation of MIS Reports likes Inventory Report, Daily and Monthly Collection Report, Pending Recovery Report, etc

- To conduct regular discussions/meetings with clients to resolve their queries.

- To send Welcome Letter, Allotment Letter, Demand Letter to the customer.

- Coordinate with financial institutions and customers for timely remittance of dues.

- To understand and solve customer query through phone, email and written communication.


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