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07/06 Sanvijay
HR at Grace Industries Ltd

Views:15 Applications:3 Rec. Actions:Recruiter Actions:2

Executive - Customer Relationship (2-5 yrs)

Nagpur Job Code: 161761

Customer Relationship Executive

Experience - 2 to 3 years

Qualification - Any Graduate

Location - Nagpur

Salary - As per company standard

Job Responsibilities :

- Generation of Leads and qualifying the leads.

- Addition of new customer's / product information into the CRM system, if data isn- t available.

- Call existing customers and distributors and close the issues, if any in- coordination with sales team.

- Escalate any complaints.

- Any other task assigned by the Reporting Manager

- Expertise in CRM principles and practical sales and marketing application in a B2B environment.

- Extensive knowledge of acquisition and retention marketing techniques both online and offline.

- Experienced in working with and analyzing large datasets, with the ability to deep dive and derive actionable insights both at the strategic and tactical level.

- Technical knowledge of CRM systems.

- Only for Female candidates can apply

- Excellent communication in verbal and written are mandatory

- SAP or ERP knowledge is mandatory

- South Indian candidates are most preferable for client communication

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