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07/06 Sanvijay
HR at Grace Industries Ltd

Views:35 Applications:6 Rec. Actions:Recruiter Actions:4

Executive - Customer Relationship (2-5 yrs)

Nagpur Job Code: 161761

Customer Relationship Executive

Experience - 2 to 3 years

Qualification - Any Graduate

Location - Nagpur

Salary - As per company standard

Job Responsibilities :

- Generation of Leads and qualifying the leads.

- Addition of new customer's / product information into the CRM system, if data isn- t available.

- Call existing customers and distributors and close the issues, if any in- coordination with sales team.

- Escalate any complaints.

- Any other task assigned by the Reporting Manager

- Expertise in CRM principles and practical sales and marketing application in a B2B environment.

- Extensive knowledge of acquisition and retention marketing techniques both online and offline.

- Experienced in working with and analyzing large datasets, with the ability to deep dive and derive actionable insights both at the strategic and tactical level.

- Technical knowledge of CRM systems.

- Only for Female candidates can apply

- Excellent communication in verbal and written are mandatory

- SAP or ERP knowledge is mandatory

- South Indian candidates are most preferable for client communication

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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