Job Title : Customer Relation Executive

Gender : Female

Job Location :Coimbatore

No of Openings : 1

Qualification : Any Degree or Relevant field

Experience : 2 to 5 yrs of Experience

Salary : 20K TO 25K (Negotiable for the right candidate)

Job Description : 

- Manage incoming phone calls

- Generate sales leads

- Identify and assess customers- needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid, and complete information by using the right methods/tools

- Meet personal/customer service team sales targets and call handling quotas

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines, and policies

- Take the extra mile to engage customers

Requirements and skills : 

- Proven customer support experience or experience as a sales and customer representative

- Track record of over-achieving quota

- Strong phone contact handling skills and active listening

- Familiarity with CRM systems, documentation, and practices

- Customer orientation and ability to adapt/respond to different types of characters

- Excellent communication and presentation skills

- Ability to multi-task, prioritize, and manage time effectively

- University/college degree is an asset

- Familiarity with office software and phone systems a plus

- Previous experience, especially in particular industry, preferred

- Any other duties and responsibilities assigned by the management from time to time.

- Must be a graduate with previous sales and customer relations

Interested Candidates Send Your Profiles 

Reach Us At : 8904982146

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