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22/07 Drishti
HR Team at IXIGO

Views:51 Applications:27 Rec. Actions:Recruiter Actions:3

Executive - Customer Experience (1-2 yrs)

Gurgaon/Gurugram Job Code: 168245

Role & Responsibility :

As a Customer Experience Executive, you will be responsible to :

- Interact with customers to provide and process information in response to enquiries, issues, and requests and maintain a strict SLA for replies

- Deep dive into actual issues/concerns raised by users and liase with internal teams to find a resolution

- Be able to work across multiple channels to communicate with customers and handle queries via calls.

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