Executive - Customer Engagement/Telesales - BPO (1-4 yrs)
What we can offer:
- An ego-free, idea meritocracy
- The freedom to execute your novel ideas
- Goals that will push you to the limits of your abilities
- The opportunity to impacts the lives of millions of people with the products we build
Benefits :
- High variable payouts
Responsibilities
- Handle about 80-100 calls on leads generated for clear aligner (Smile correction/ Smile straightening) services on our digital platforms.
- The initial call will be primarily a sales pitch followed by issue resolution and query handling.
- Describe the services and USPs of the same and try to generate ma
- Handle dental specific queries pertaining to our services. Overall Pximum conversions. Continuous follow ups with Potential clients/ patients.
- Problem solving for patients and coordination as necessary. Handle any operations related activities that may be required.
- Tabulate and record responses from all channels on excels. Generate relevant reports from the same.
- Schedule appointments for patients and coordinate with the required doctor who shall visit the patient
- Analyse quality of calls and strive for improvement
Requirements:
- 2-4 years of experience in Tele Sales
- Bachelor's Degree in any discipline
- Excellent communication skills, both written and verbal
- Strong problem solving and analytical skills
- Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
- Good or fluent English speaking
- Working Days
6 Days a week
Job Nature : Full Time
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