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04/10 Sridevi Bathini
Executive - HR at Sourceone Staffing & Solutions

Views:8 Applications:4 Rec. Actions:Recruiter Actions:2

Executive - Customer Care - Travel/Tourism (0-4 yrs)

Hyderabad Job Code: 236938

Customer Care Executive 


Job Sector : Travel, Leisure, Tourism

Job Type : Permanent

Working : Office Only

Country : India

Location : Hyderabad

Experience : 0 - 4 Years

- Candidate Salary Range / End Rate Rs. 2,00,000 - 3,00,000

Role / Business Title : Customer Care Executive

No. of Positions : 15

Roles & Responsibilities :

- Expected Winning Behaviors & Values at India Eagle

- Respond promptly to customer inquiries

- Handle and resolve customer complaints

- Obtain and evaluate all relevant information to handle product and service inquiries

- Provide pricing and delivery information

- Perform customer verification's.

- Process orders, forms, applications and requests

- Organize workflow to meet customer timeframes

- Direct requests and unresolved issues to the designated resource

- Manage customers accounts

- Keep records of customer interactions and transactions

- Maintain customer databases.

9 Values at Indian Eagle : Value is what we value in our colleagues.

1. Passion : Energy. Drive, Involved, Connected, Love the Job.


2. Honesty : Not Lying, Accept Mistakes. Sincere, True to Self.


3. Courage : Dare, Assertive, Face the Truth, Smart Risks.


4. Perseverance : Never Give Up, Committed, Result Driven, Keep coming back.


5. Excellence : Best of what you do, Benchmarking.


6. Responsibility : Ownership, Dependability, Trust Worthy, Completion.


7. Wisdom : Read, Debate, Have an Opinion, Informed, Articulate.


8. Objective : Not Biased, Look for purpose, Balanced.


9. Creative : Innovative, Out of the Box, Solution Driven.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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