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20/06 Santhosh Kumar M
HR Consultant at CIEL HR

Views:25 Applications:6 Rec. Actions:Recruiter Actions:0

Executive - Customer Care - Transportation Business (1-2 yrs)

Bangalore Job Code: 219183

customer care executive


Responsibilities:

- Candidates should have Minimum 1 to 2 Years of experience in any Transportation Industry like OLA / UBER Etc.

- Managing incoming calls and customer service inquiries

- Provide information about products and services, take/cancel orders, and record details of complaints

- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken

- Follow up to ensure that appropriate actions are taken on customer requests

- Refer unresolved customer grievances or special requests to designated departments for further investigation

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