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11/05 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:12 Applications:12 Rec. Actions:Recruiter Actions:3

Executive - Customer Care/Telesales - Real Estate (1-2 yrs)

Bangalore Job Code: 212802

- Work alongside & learn from best in class talent

- A role that offers a breadth of learning opportunities

- Fantastic work culture

We are hiring Customer Care Executive for a real estate company.

The Job

Role & Responsibilities :

- Manage large amounts of incoming calls

- Generate sales leads and fix property visits.

- Identify and assess customers- needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Meet personal/customer service team sales targets and call handling quotas

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies.

Ideal Candidate

Key competencies :

1-2 Year In Tele calling or Customer Care Executive

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