Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
14/03 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:32 Applications:7 Rec. Actions:Recruiter Actions:4

Executive - Customer Care - Telecom (0-2 yrs)

Pune Job Code: 262630

- Opportunity within a company with a solid track record of performance

- Work alongside & learn from best in class talent

- A role that offers a breadth of learning opportunities

Our client is a leading Website and Software Development Company. We provide all software solutions at competitive costs across India. We are proficient in web design, web development& Mobile development services, Applications. We use all the latest technologies to introduce changes and give new ideas & create higher level of consistency in our solutions. We bring the art to the cart.

The Job : 

Your Responsibilities will include:

- Make Cold Calls to Customers.

- Handle The Outbound Calls. Training Will Be Provided to The Candidate.

- Need To Call on The Data Provided.

- Generate Leads and Do the Further Process

- Maintain an updated knowledge of the organization's products, services, and customer service policies

- Document customer interactions when necessary, compiling documents and forwarding information to interested parties

- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits

- Willingness to cooperate with customers and management to resolve any issues that may arise.

Ideal Candidate

Skills Required:

- You have at least 1 year experience within a Customer care executive, ideally within the Telecommunications industry.

- You are a strong team player who can manage multiple stakeholders

- You are a strong mentor and coach who can build high performing teams

- You pay strong attention to detail and deliver work that is of a high standard

- Candidate Should Be Good in Read and Write and Speak in Hindi and Marathi and English in order to be able to effectively liaise with stakeholders in the region.

- Ability to maintain a calm and polite manner in stressful situations

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.